Sunday, April 25, 2010

Toyota's blind spot

Among the points in this interesting article: Toyota was very well equipped to be the No. 2 (in terms of vehicles sold) automaker, but unprepared when it became No.1 in 2008. Its vaunted Toyota Production System, under which any line worker could halt the assembly line if he detected a fault, was no help if any faults got through - the company simply refused to believe that it wasn't perfect. In addition, Toyota recalled 9 million cars since the crisis broke - nearly as many cars sold in the US last year.


http://www.nytimes.com/2010/02/06/opinion/06debord.html

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